
NEW Water Conservation Rebate Program Eligibility and Guidelines
Eligibility:
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All purchases must be made after March 1, 2010. |
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Participant must currently own their home and have a City of Plano water utility account in good standing for the property where installation of qualifying item occurred. |
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Eligibility is limited to residential homes only; commercial buildings are not eligible. |
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To meet eligibility guidelines, items must be purchased from a retailer located within the City of Plano (except for rain barrels). |
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The City of Plano reserves the right to terminate or modify the water conservation rebate program at any time. |
Process:
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Resident mails voucher (toilet program) or application (rain barrel and rain/freeze sensor program) to City of Plano at: Water Conservation Rebate Program: 4200 W. Plano Parkway, Plano, TX 75093. |
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Completed voucher or application must be received by the City of Plano within 120 days of purchase of eligible water conserving item. |
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Utility credits will be processed in the order they are received on a first-come first-served basis. |
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The City issues a credit on resident’s utility bill within 30 days of receipt of voucher. |
WaterSense Approved, High Efficiency Toilets (HET’s)

Eligibility:
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Only new, qualifying high efficiency models of toilets (HET) will be eligible for utility credit. |
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New high efficiency qualifying toilet (0.8-1.6 gallons per flush) must replace a low efficiency toilet (approximately 3-7 gallons per flush). Residence must not already have high efficiency toilets (HET’s) installed. |
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To qualify, toilet must be WaterSense approved HET. |
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To meet eligibility guidelines, items must be purchased from a retailer located within the City of Plano |
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A list of qualifying toilets can be found online at http://www.epa.gov/watersense/products/toilets.html |
Process:
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Resident must first purchase qualified toilet from local retailer. |
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Morrison Supply has partnered with the City of Plano to verify replacement of high flow toilet with the new HET and to accept the old toilet for proper disposal. |
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Resident must contact Morrison Supply within 30 days of installation (no longer than 120 days from date of purchase) to verify installation.
Morrison Supply Company – Your Local Retailer for Water Sense Toilets 1331 East Plano Pkwy, Plano 75074 (972) 309-0521 www.morsco.com |
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Morrison Supply will accept the old toilet and issue the resident a voucher for credit on their water utility bill.
$100 credit for 1st toilet
$75 credit for 2nd toilet
$50 credit for 3rd toilet |
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Resident will complete voucher and send with proof of purchase to City of Plano for processing credit at: Water Conservation Rebate Program: 4200 W. Plano Parkway, Plano, TX 75093 |

Rain/Freeze Sensor

Eligibility:
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New irrigation systems are not eligible for this program. |
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Irrigation system must not already have a rain and freeze sensor device installed. |
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Only new, qualifying models of rain and freeze sensors will be eligible for rebate. Click here for a list of approved sensors. |
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The City of Plano does not require an irrigation permit to retrofit an irrigation system for a rain and freeze sensor. |
Process:
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Resident must select, purchase, and install rain/freeze sensor from qualifying list. |
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Rain/Freeze Sensor Application |
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Resident must mail in rebate application, proof of purchase, and proof of installation no later than 120 days from date of purchase. If sensor is not installed by a professional irrigation contractor, resident must submit photographic proof of installation. |
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Resident will send completed application to City of Plano for processing rebate credit at: Water Conservation Rebate Program: 4200 W. Plano Parkway, Plano, TX 75093. |
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The City of Plano will issue a $50 water utility credit to resident’s water utilities account. |
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If required documentation has not been provided or if proof of installation cannot be determined, rebate will be denied. |

Rain Barrels

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The City of Plano will issue a $25 water utility credit for up to two rain barrel installations per household. |
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Resident must provide proof of purchase or proof of enrollment in Rain Barrel-making Workshop offered through City of Plano or Texas AgriLife. |
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Must provide proof of installation in the form of invoice from installer or photograph of installed rain barrel at residence. |
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Rain Barrel Rebate Application |
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Completed applications must be received by the City of Plano within 120 days of purchase of rain barrel or within 120 days of rain barrel workshop attendance. |
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If required documentation has not been provided or if proof of installation cannot be determined, rebate will be denied. |
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Applications should be sent to: Water Conservation Rebate Program: 4200 W. Plano Parkway, Plano, TX 75093. |
For more information please call customer service at (972) 769-4150.