Information
Quick Reference: 

Police/Fire/Medical Emergency dial 9-1-1

 

Non-Emergency reports, assistance, or questions call (972) 424-5678

 

Cell phones without service can dial 9-1-1

The Outdoor Warning System audible test is run on the first Wednesday of each month at 12:00 Noon

Make sure to lock your cell phone! If you accidentally dial 9-1-1 just stay on the line

Be aware of your location: get to know your streets and addresses

If safe to do so write down license plates of suspects in crimes

 

 

Fire Dispatch

  Our 9-1-1 Team: Management/Administrative Support  – Technology Support

Call-Taking Police Dispatch Fire/EMS Dispatch NCIC Op.

  

A City of Plano Fire Dispatcher can operate as many as a dozen different radio channels at any given time. Fire dispatchers are tasked with promptly dispatching appropriate responses to fire and medical calls for the City of Plano, Lucas and Parker. They are also to ensure adequate resource coverage for the city during high volume emergency times (i.e. structure fires, special rescues, or major weather situations). Fire Dispatchers also monitor and direct the cities outdoor warning system and cable override functions. 

 

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