Public Safety Communications (PSC) is staffed 24/7, 365 days a year without a single second break in coverage; it takes an entire team of well-trained and dedicated individuals to run such an operation. Three separate shifts (morning, evening and deep nights) maintain a roster of 12-15 Dispatchers and at least 1 Dispatch Supervisor at all times; these members are trained in specialized areas of Call-Taking, Police Dispatch, Fire Dispatch and NCIC Operations.

But the dispatchers cannot function without the diligent effort from their management/administrative staff and technology support... altogether PSC consists of roughly 80 members hard at work to ensure the coordination of emergency services within the city.