Plano Public Safety Communications wants employees who take pride in the strenuous privilege of 9-1-1 dispatching. We offer extensive job-related training; you are NOT required to already know how to handle emergency phone calls. However, below is a list of minimum qualifications that one must possess to be considered for the position:

·         High school diploma or GED.

·         Availability to work a variety of shifts as assigned, including days, evenings, nights, weekends, holidays and overtime as needed.

·         Data entry speed of at least 3400 keystrokes per hour 

·         Computer skills using Windows-based programs and data entry or word processing experience.

·         One year experience in a customer service environment.

·         One year experience in a multi-task environment.

·         Knowledge of telephone skills as related to a multi-function phone or PBX system

·         Must meet the requirements to be applicable for a TCLEOSE certification