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Statistical Information 

Activity in the Plano Public Safety Communications Department can vary widely.  At times the Center is quiet, with an almost eerie silence.  However, more often than not, the Center is a beehive of activity; a controlled chaos, of phones ringing, printers printing, dispatchers and calltakers talking, and emergency alarms sounding.  Through even the busiest times, Communications Specialists process a steady stream of calls and requests for police/fire services.  Here are some interesting statistics about the volume of calls processed.



CURRENT YEAR - 2006-2007

9-1-1 Calls Received:  164,733

Wireless Calls Received: 122,747

Non-Emergency Calls Received:  232,176

Police / Fire / EMS Calls Dispatched:  250,005


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